The iO (i Organize) Knowledge base has been developed by EU's Technical Dpt.
This site portal has been created for EU Staff members from various fields and aspires to provide a solid Knowledge base and Standard Tools that will assist our Operators and Advisors in supporting EU members in Enadia and outside.
Not just that but iO's Site Engineers aspire to create a verification tool that will enhance the experience and user experience in Enadia. At the moment iO, provides a solid Standard Operational Procedure scripts meant to be followed by EU Technical Advisors. SOP's contain articles as to how the Technical teams are meant to operate and what to do in various situations. Technical Advisors are employed after following at intensive Training schedule in GatherHubs.
Along side SOP's, iO provides also Internal Articles, which contain information as to Internal Changes and the How To articles which contain troubleshooting articles aiming to assist EU users that may be experiencing issues accessing EU features across their devices.
Enadia's iO is still in BETA stage and the site engineers promise new features on future updates.
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